FAQ

To get a quote or place an order, the easiest way is to use our contact form. You can also shoot us an email or visit us in store.

The best file types to send are in order:
AI (Adobe Illustrator), PSD, EPS, PNG and JPG/JPEG

Unless you are printing a photograph, your artwork should have a transparent background. If your artwork is not transparent, or you need and do not have vector files, we can create them for you charging our artwork fee.

If your artwork is deemed to be of low quality or requires modifications to meet printing standards, a $25 per hour fee will apply for the time spent on adjustments.

We strive to ensure the highest quality output for your designs, and this fee covers the additional labor involved in preparing your artwork for printing.

We'll always communicate with you before proceeding with any modifications, ensuring transparency and your approval every step of the way.

The beauty of having multiple forms of printing is that they all have their advantages and disadvantages for each individual project, meaning while there is no absolute best, there is a best form of printing for your project. Get in Touch to learn which form is best suited for you.

To get a design embroidered you will need a special file (.DST) that will give the machine instructions on how to stitch your design. You can provide this file for us or we can make it for you for a fee according to its size.

The pricing of garments follows a simple equation.

Getting a sample is a great way to know you're ready to do a big order, we offer samples for all decoration methods at an increased price, that will be deducted from the cost of the final large order. We do also offer one-off prints, however only using Direct-to-Film or Heat Transfer Vinyl.

For standard DTF or HTV, our turn-around time from order to hand-off is 10 days. Orders can be rushed at an additional 15% cost for 7 days or 30% for 4 days.

Embroidery turnaround time is 2 weeks.

Only for embroidery.

• Screen-printing: 12 pieces
  

• Embroidery: 15 pieces
  

Our maximum size varies depending on the decoration type.

• Screen-printing: 15" height by 13" width
  

• Embroidery: 9" height by 9" width
  

• Vinyl Transfer: 17" height by 15" width
  

• Direct to Film (DTF): 20" height by 16" width
  

This depends on a lot of factors, the best way to find out a solution for you would be to Get in Touch with one of our printing experts.

Yes, you can bring your own blanks. However, in the event of a misprint, we are not responsible for sourcing the same blanks and will replace it with one of ours.

Unfortunately at this time we do not provide shipping. Orders can be picked up from our location.

We can Pantone match for a fee of $25.